Privacy Policy
Your privacy and personal data security are paramount to us. Learn how Bikash Electronics collects, secures, and handles your information under Indian IT and e-commerce regulations.
256-Bit SSL Encryption
All checkout sessions, account logins, and API transfers are encrypted with military-grade SSL.
PCI-DSS Tokenization
Card numbers and bank credentials are never stored on our servers; payments are processed securely.
Zero Third-Party Selling
We never rent, sell, or trade your phone number, email, or customer records to marketing brokers.
1Information We Collect
We collect personal and technical information when you create an account, purchase products, contact support, or interact with our storefront:
- Contact & Identity Details: Full name, telephone/mobile number, email address, and billing/shipping physical addresses.
- Order & Transaction Records: Purchased product SKUs, order amounts, invoice receipts, and transaction references (UTR numbers).
- Technical Browsing Data: IP address, device browser type, operational logs, and session cookies for cart preservation.
2How We Use Your Information
Your details are utilized exclusively for legitimate business and fulfillment functions:
- To accurately process, pack, and ship your ordered pixel LEDs and electronic components.
- To transmit automated order confirmations, tax invoices, and real-time courier AWB tracking links via SMS, WhatsApp, and Email.
- To verify transaction references to safeguard against fraudulent chargebacks.
- To provide after-sales technical support for wiring configurations and controller programming.
3Payment Processing & Security Standard
All electronic transactions are processed through secure, RBI-authorized, PCI-DSS Level-1 certified payment partners.
4Information Sharing with Third Parties
We do not sell, rent, or lease your personal information. Information is shared only with:
- Logistics Couriers: Delivery name, address, and mobile number provided strictly to shipping partners (Delhivery, Bluedart, DTDC, India Post) to execute doorstep delivery.
- Legal Obligations: When legally mandated under Indian law or by court orders to prevent fraud or financial crime.
5Your Data Rights & Erasure
You retain full authority to request a copy of your stored profile details or request account deletion. To request an account export or data removal, please email us with your registered phone number at bikashelectronicsofficial@gmail.com.